Messages between parents, teachers and the office
One-to-one chat inside the portal.
Parents can message their child's class teacher and the school office. Teachers can message the parents of the children they teach. Administrators can message anyone at their school. Messages never cross between schools.
Open Messages in your portal, pick a person, and write.
The Communication page
One place to reach every messaging tool.
Choose Communication in the menu to open a page of shortcuts: Announcements, Messaging, Email broadcast, SMS broadcast, Notifications, Automated reminders, Message logs, Templates and Communication settings. Message Logs shows everything that was sent and whether it arrived.
Notices and announcements
Post a notice that every parent and student sees.
Use Communication → Announcements to post a notice. It appears on the notice board in the parent and student portals.
Email and SMS broadcasts
Send one message to a class, all parents or all teachers.
- Open Communication → Email Broadcast or SMS Broadcast.
- Choose who receives it and write your message (or use a template).
- Send. The Message Logs page shows what was sent.
SMS depends on our SMS partner approving the school sender name. Until that is approved, use email and in-portal messages.
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